Exclusively Tankless is proud to represent Rinnai and Navien Gas Tankless Water Heaters. We have chosen these two gas tankless manufacturers because they are the leaders in the tankless industry. Both manufacturers are time tested with more than 30 years in the business. Rinnai has produced more then 2/3 of the worlds population of tankless water heaters for almost 50 years.
One of the most important factor in choosing to replace your hot water system with a tankless is the contractor that will be doing your installation. It is a fact that the number one cause of tankless failure is due to improper installation by usually untrained and unexperienced plumbers or technicians. Manufacturers are now demanding that the first thing a service tech does upon arriving at a service call is to take a photo of the installation and send it to the customer service center. Should the tankless not be installed properly according to spec, they have the right to cancel the warranty.
Exclusively Tankless Techs have all been factory trained and certified. After EVERY installation, a photo of the installation is sent to the Manufacture's Rep and documented. This assures that there not only willnever be a problem with the warranty, but the chances of failure of the tankless in the first place is virtually nonexistent.
Both Rinnai and Navien have a local manufacturer's representative in the Phoenix area. This is important because should there ever be a technical question it is often easier to reach a local rep then it is to reach he manufacturer's customer service technician. Also, should a non-stocked part be needed immediately or on a weekend or holiday, the manufacturer's Rep usually has the part which helps get the customer up and working the same day.
All Exclusively Tankless technicians, or as we call them, "Plumbologists", have been factory trained on every model of tankless we sell, install, or service. They are trained and seasoned tankless experts and provide our customers with the best installation available in Arizona. For that reason, Exclusively Tankless adds an extended 3 year labor warranty to the manufacturer's 1 year labor warranty at no cost to our customers.
Exclusively Tankless is Licensed with the Arizona Registrar of Contractors and is Bonded, & Insured. We have ALWAYS been A+ Rated with the Arizona Better Business Bureau (13 years) and maintain the highest ratings with HomeAdvisor and Angie's list.
We are proud to be referred to as "The Standard of the Industry"by all the major Plumbing Supply Houses in the Greater Phoenix Area. Our value added service is second to NONE!